3D2D Privacy Policy

The personal data we collect and why we collect it

We collect or receive your personal information in a few different ways through our Services. You choose what information to provide however, sometimes we require certain information for you to use and for us to provide you with the Services

  1. In order to use our Services, you need to provide us with a valid email address. For Services that require registration, a name associated with your account that you can choose to represent your identity
  2. Depending on the Services you choose to use, additional information such as shop name, billing and payment information, a postal address and/or a telephone number may be required in order for us to provide a particular Service.
  3. The name you choose to associate with your account, which you are able to review and change in your account settings, is publicly displayed and connected to your 3d2d Online Marketplace activity. Other users may see the date you joined, ratings, reviews and related photographs for products you have sold, your profile information, your location when you sell and products you have listed for sale and the number of products sold.
  4. We use data analytics to ensure the site functionality and to improve the Services. By using Google Analytics, we will be able to monitor which devices people use to visit 3d2d Online Marketplace, the location they are in, if they are redirected from a Social Media platform and how long they spend on each page of the site. Personal information is not shown whilst using this.


Our website uses “cookies” to track use and allow customers to purchase from our website. These cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. You are free to refuse cookies however, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets during the checkout process. This facility ensures that the items added to or removed from your basket are accurately stated when you go to pay.

Information Uses, Sharing and Disclosure

  1. When you use the Services, we collect, use, share and otherwise process your personal information as described in this policy. We rely on a number of legal bases to use your information in these ways. These include where:
    1. Necessary to perform the contractual obligations in our Terms of Use and in order to provide you with the Services
    2. You have consented to the processing which you are able to revoke at any time
    3. Necessary to comply with a legal obligation, a court order or to exercise or defend legal claims
    4. Necessary for the purposes of our or a third-party’s legitimate interests such as those of visitors, members or partners
    5. You have expressly made the information public
    6. Necessary in the public interest
    7. Necessary to protect your vital interests or those of others
  1. We rely on consent to send marketing messages, third-party data sharing related to advertising and to the extent applicable, for the use of location data for advertising purposes

3. We rely on consent for targeted online and offline marketing including through tools like Facebook Custom Audience. We, or our sellers, may advertise our Services or our seller’s products through a variety of different services and reply on your consent to do so off-site. We may work with advertising partners such as Facebook, Instagram and Google

4. We may use your information for safety and security purposes which includes the sharing of your information for such purposes and we will do so as it is necessary to pursue out legitimate interests in ensuring the security of our Services. This includes enhancing protection of our community against spam, harassment, intellectual property infringement, crime and security risks of all kinds

5. 3d2d Online Marketplace with not disclose your name, email address or any other personal information to third-parties without your consent except as specified in this policy

6. 3d2d Online Marketplace may retain, preserve or release your personal information to a third-party in the following circumstances:
i. In response to lawful requests by public authorities including to meet legitimate national security or law enforcement requirements
ii. To protect, establish or exercise our legal rights or defend against legal claims including to collect a debt
iii. To comply with a court order, legal process or other legal requirements
iv. Or when we believe in good faith that such disclosure is reasonably necessary to comply with the law, prevent imminent physical harm or financial loss, or investigate, prevent or take action regarding illegal activities, suspected fraud, threats to our property or violations of 3d2d Online Marketplace’s Terms of Use.


1. The security of your personal information is important to us. Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and keeping your password and computer secure

2. 3d2d Online Marketplace will only retain your personal information for as long as necessary. When you no longer wish to use 3d2d Online Marketplace’s services, your personal information will be destroyed.